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Lighten the Load

Simple AI tools, built around the way your business already works.

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Book a free 30-minute conversation No cost and no obligation. We'll talk about the task that weighs on you most.

Every small business has a task that eats hours and quietly weighs on someone: a report rebuilt by hand, numbers retyped in three places, a schedule that only works because one person remembers everything.

Most AI asks your business to change shape to fit the tool. I work the other way around. I start by listening to how your work really flows, including the unwritten rules, then build a small tool that fits right into what you already use. Nothing touches your real work until you've tried it out and told me it's going to work for you.

Here's an example

Every two weeks, an operations manager at a small local business was rebuilding a detailed funder report by hand. She copied last month's spreadsheet, undid the formatting, then retyped and reformatted every cell all over again. The rules for formatting it correctly lived only in her head, and small mistakes delayed payments the business was counting on.

We looked at real past reports until every unwritten rule was recorded in our notes. Then I built a simple tool inside the Google account she already used. With this tool, she enters one line at a time, and the finished table builds as she types. One click adds a print-ready copy of her new, complete, properly formatted report to her running Google Sheets workbook.

A report that took hours now takes one sitting, with fewer errors holding up payment.

I've also designed and built a suite of six working AI tools for my own research, the Unspeciated™ Intelligence Suite. Building them taught me what makes a tool trustworthy: it does one job well, it never quietly overwrites your work, and you always stay in command.

How it works

  1. Listen

    One conversation to find the task that costs you the most time and stress. You decide which one is worth solving first.

  2. Learn the real rules

    We look at two or three real examples together and write down every "we always do it this way" habit, in your words.

  3. Build small, inside the tools you already use

    I build in what you already use, like Google Sheets or Drive. Often I'll make two versions and let you choose.

  4. Test safely

    Everything is tried on a practice copy with your own past examples first. Your real work stays untouched until you approve.

  5. Launch, with instructions in plain English

    You get a simple setup guide and a short handover document. You own it, and you're in charge of it. The next tool comes to life only if you'd like one.

Your safety, built in

Is this a good fit?

This works best for recurring tasks with a clear shape or rhythm: a report, a form, a schedule, a tracker. It's especially helpful when one person carries all the know-how, and when you'd like more independence, not another system to depend on.

For work involving card numbers, medical records, or decisions with legal or safety consequences, I'll tell you honestly and help you find the right kind of help.

Who you'll be working with

Kerri Lake with Veto the horse

I'm Kerri Lake. For many years my work has been about listening: noticing what's really happening beneath the surface, and helping people find a way of working that fits who they are.

Lighten the Load brings that same listening to everyday business. I'm not here to sell you a big system. I'm here to understand how your work actually runs, and to take one heavy task off someone's plate.

Let's start with one conversation about the task that weighs on you most.

Book a free 30-minute conversation